Enigma Building, Lavrentii 3 str, fl. 4, office 5, Varna, Bulgaria        •      phone : +359 52 482 919        •       mobile:  +359 87 932 54 69        •       е-mail:  office@demetra-tt.com

Privacy Policy

Privacy Policy

Date of entry into force: 23 March 2019

1. Who are we?
Demeter Trans Trade Ltd. is a Personal Data Administrator under the Bulgarian law and Regulation (EC) 2016/679 (GDPR) and as such is required by the law or bound by the performance of its obligations under concluded contracts to collect, process, transfer, store and destroy personal data of customers, suppliers and contractors.
We fully respect the right to privacy of all individuals.
Our privacy policy reflects the way personal information is stored and managed.
You can contact us with all questions related to the aforementioned regulation at the following address, telephones and e-mail:

Demetra Trans Trade Ltd.
45, Aleksander Djakovich str., 9000 - Varna

2. In what cases and what information do we collect for you?
  • Demetra Trans Trade Ltd operates with your personal data that you voluntarily provide us as our customer, supplier and contractor for the needs of inquiries / requests / contracts and in connection with our forwarding and logistics activities.
  • We could receive your personal data from both public registers and our business partners for queries / deliveries / shipments where you appear to be recipients or a notifying party.
  • Demetra Trans Trade Ltd can receive your personal data when you submit a request / request through our web site or exchange correspondence with our employees via e-mail.
The personal data we operate with is:
  • Name, telephone, e-mail, delivery addresses - when making an offer, request, request for customs representation, notification of arrival of consignments and in the performance of the forwarding and logistics services.
    Name, e-mail - when sending information about current tariffs, workshops and services of Demetra Trans Trade Ltd.
  • Name, surname, e-mail, company of the employees of our suppliers and contractors for communication regarding requests, deliveries, contractual obligations.
    Voluntary and deliberate disclosure of the personal information described is a necessary condition for us to use our services.
3. What do we do with the collected personal data?
  • Personal data is collected for specific, lawful purposes, processed lawfully and in good faith and cannot be further processing in a manner inconsistent with these purposes.
  • Personal data are stored on a paper, technical, and / or electronic medium only for the time required to perform legal and / or contractual obligations of Demetra Trans Trade Ltd and / or its normal functioning.
  • The collection, processing and storage of personal data in the registers of Demetra Trans Trade Ltd. is performed on an electronic carrier of a restricted access server, according to the envisaged protection measures and the assessment of the appropriate security level.
  • In some cases, for the purposes of the contracts, we provide your personal data to third parties - our contractors and suppliers, as well as carriers and courier companies.
  • Under certain circumstances, we may have an obligation to provide information about personal data to the competent state authorities with which we are required to comply.
4. How long are personal data stored / processed?

Personal data shall be stored for no longer than is necessary to achieve the purpose for which they were collected or until the expiry of the period laid down in the applicable legislation.

5. What are your rights under Regulation (EC) 2016/679 (GDPR)?
  • Receive information about processing your personal information;
  • Ask for access to them
  • Ask for correction or deletion
  • You object to the processing of your personal data;
If you wish to exercise any of your rights or have any questions regarding the processing of your personal data, please contact us on the contacts posted on our web page.
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